Terms of service
Terms of Service
Last updated: October 16, 2026
Welcome to Nova Nesty. These Terms of Service govern your use of the Nova Nesty website and your purchase of products from our online store.
By accessing or using our website, placing an order, or purchasing a product from us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. About Nova Nesty
Nova Nesty operates an online retail store offering products to customers through our website.
Throughout these Terms, the terms "Nova Nesty," "we," "us," and "our" refer to Nova Nesty. The terms "you" and "your" refer to the customer or website visitor.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Interfere with the operation or security of the website.
- Use automated systems to access or collect information from our website without permission.
- Submit false, misleading, or fraudulent information when placing an order.
We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, specifications, prices, and other information accurately.
However, product colors and appearance may vary depending on your device or screen settings. Minor differences between product images and the actual product may occur.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Product Availability
Product availability may change without notice.
Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.
We reserve the right to limit quantities or discontinue products at any time.
If a product you ordered becomes unavailable after your order has been placed, we may contact you and provide an appropriate resolution, which may include cancellation and a refund.
5. Orders and Order Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to refuse, cancel, or limit any order where permitted by applicable law, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances that require cancellation.
If we cancel an order after payment has been received, we will issue a refund to the original payment method where possible.
6. Pricing and Payments
All product prices are displayed on our website in the currency shown at checkout.
Prices, discounts, promotions, and product availability may change without notice.
We reserve the right to correct pricing errors. If an order has been placed at an obviously incorrect price, we may contact you regarding the error and, where permitted by applicable law, cancel the order and provide a refund.
Payment must be successfully authorized before an order can be processed.
7. Shipping and Delivery
Orders are shipped according to the shipping options available at checkout.
Estimated delivery times are provided for informational purposes and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by carrier delays, weather, customs processing, incorrect addresses, holidays, or circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
8. Returns and Refunds
Returns, cancellations, exchanges, and refunds are handled according to our Return and Refund Policy and applicable consumer protection laws.
Please review our Return and Refund Policy before making a purchase.
Nothing in these Terms is intended to remove or restrict any rights that you may have under applicable law.
9. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible after placing the order.
We may be able to accommodate a request before the order has been processed or shipped. Once an order has entered shipping or fulfillment, changes or cancellations may no longer be possible.
Any refund will be handled in accordance with our Return and Refund Policy and applicable law.
10. Third-Party Fulfillment
Some products purchased through Nova Nesty may be fulfilled and shipped by third-party suppliers or fulfillment partners.
This means that your order may be shipped from a location different from Nova Nesty's business location.
Third-party fulfillment may affect shipping times, tracking updates, packaging, and the location from which an order is dispatched.
We remain available to assist customers with questions or issues concerning their orders.
11. Customs, Duties, and Taxes
For orders shipped internationally, where applicable, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Any applicable charges that are collected at checkout will be presented before you complete your purchase.
Customs processing may also cause delays that are outside our control.
12. Intellectual Property
All content appearing on the Nova Nesty website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Nova Nesty or its applicable content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, republish, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.
13. Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or error-free.
We reserve the right to correct errors and update information at any time without prior notice.
14. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Nova Nesty will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or the purchase or use of our products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
16. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, customs delays, carrier failures, internet or technical failures, government actions, strikes, or other events beyond our reasonable control.
17. Privacy
Your use of our website and the handling of your personal information are governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
18. Changes to These Terms
We may update these Terms of Service from time to time.
When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after changes are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws applicable to Nova Nesty and its business operations, except to the extent that mandatory consumer protection laws in your jurisdiction provide otherwise.
Nothing in these Terms is intended to deprive you of consumer rights that cannot legally be excluded.
20. Contact Us
If you have questions about these Terms of Service, please contact us:
Nova Nesty
Email: support@novanesty.com
Website: novanesty.com